Privacy Policy
Russell & Co, Admin Partners LLC
Effective Date: April 1, 2026
1. Introduction
Russell & Co, Admin Partners LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://www.russelladminpartners.com/ or engage with our services.
Please read this policy carefully. By using our website or services, you agree to the practices described below. If you do not agree, please discontinue use of our website.
2. Information We Collect
We may collect the following categories of personal information:
Information You Provide Directly
Name, email address, phone number, and business name (e.g., via contact forms, intake forms, or consultation equests)
Project details, business information, or documents you share with us during the course of our engagement
Payment information, through Chase Payment Solutions – used to process digital invoices.
Information Collected Automatically:
IP address, browser type, device type, and operating system
Pages visited, time spent on site, and referring URLs
Cookies and similar tracking technologies (see Section 7)
Information from Third Parties
Information you provide through scheduling tools Google Workspace for appointment scheduling, Asana for project management, or Gmail and Slack for communication.
3. How We Use Your Information
We use the information we collect for the following purposes
To respond to inquiries and schedule discovery calls or consultations
To provide, manage, and improve our administrative and operational consulting services
To send project updates, invoices, and service-related communications
To send marketing emails or newsletters which you are able to opt-out of at any time.
To comply with legal obligations and protect our legal rights
To improve our website and user experience through analytics
We do not sell your personal information to third parties.
5. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share information only in the following limited circumstances:
Service Providers: Third-party tools that support our operations, such Google Workspace for appointment scheduling, HubSpot as our CRM, Chase Payment Solutions for digital invoicing and payments, Squarespace for website hosting, Google Workspace for scheduling, Asana for project management, and Google Meet for video conferencing. These providers are contractually obligated to protect your data.
Legal Requirements: If required by law, court order, or governmental authority.
Business Transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, maintain our business records, and comply with applicable legal, tax, and accounting obligations. We retain contact information for 3 years following the end date of your final engagement with us, which at that point we will delete or anonymize your data in a secure manner.
7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, understand how visitors interact with our site, and support client relationship management and communications.
We use the following types of cookies:
Essential cookies: Required for core website functionality, including security, navigation, and form submissions. These cannot be disabled without affecting site performance.
Analytics cookies: We use Squarespace Analytics to collect data on page views, traffic sources, session duration, and visitor behavior. This data is aggregated and used solely to improve our website experience.
CRM & Email tracking cookies: We use HubSpot to manage client accounts, track email engagement (such as opens and clicks), and support follow-up communications. HubSpot may set cookies to recognize returning visitors and associate activity with contact records in our CRM.
You can control or disable cookies at any time through your browser settings. Please note that disabling certain cookies may limit your ability to use some features of our website. You may also opt out of HubSpot tracking by clicking the unsubscribe link in any email communication you receive from us.
For more information on how these third parties handle your data, please review their respective privacy policies:
8. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
Access: Request a copy of the personal data we hold about you
Correction: Request that we correct inaccurate or incomplete information
Deletion: Request that we delete your personal information, subject to legal obligations
Opt-Out: Unsubscribe from marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly
Non-Discrimination: We will not discriminate against you for exercising any of these rights.
To exercise any of these rights, contact us at support@russelladminpartners.com
9. Data Security
We implement commercially reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security practices include:
Google Workspace: Client files, documents, and communications are stored and shared through Google Workspace, which provides encrypted cloud storage, two-factor authentication, and access-controlled Google Drive folders. Only authorized personnel can access client materials.
Chase Payment Solutions: All payment processing is handled directly through Chase, a PCI DSS-compliant payment platform. We do not store your full payment card information on our systems.
HubSpot: Client contact records and email communications are managed through HubSpot's CRM, which uses encryption in transit (TLS) and at rest, along with role-based access controls.
Squarespace: Our website is hosted on Squarespace, which provides SSL/TLS encryption (HTTPS), DDoS protection, and secure infrastructure managed at the platform level.
Google Meet: Virtual consultations and client meetings are conducted via Google Meet, which uses encrypted video and audio transmission to protect the confidentiality of your sessions.
Asana: Project tasks and workflow information are managed in Asana, which uses encrypted connections and access-restricted workspaces to protect project-related data.
While each of these platforms maintains industry-standard security certifications, no method of electronic transmission or storage is 100% secure. We strive to protect your personal information, but we cannot guarantee absolute security. In the event of a data breach that affects your personal information, we will notify you as required by Georgia Personal Identity Protection Act (O.C.G.A. § 10-1-912) and FTC Act (Section 5).
10. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly remove it.
11. Third-Party Links
Our website may contain links to external websites or resources. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any websites you visit.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
For material changes, we will post a notice on our website as well.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: Russell & Co, Admin Partners LLC info@russelladminpartners.com